Privacy Policy

Privacy Policy

Introduction

Welcome to https://home-care-services-seadrift-texas.primarycareaid.com (referred to as “Home Care Services Seadrift Texas,” “we,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and management of information we receive from users of our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy policies governing user data collection and usage, and we encourage you to review these policies before providing any personal information.

Processing Activities

This Privacy Policy governs your interactions with us when:

  1. You sign up and use our applications and services as an authorized user.
  2. You visit or navigate through our websites linked to this statement.
  3. You receive communications from us, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, including:

  • Account Information: This includes your username, email address, and password used to access our services.
  • Payment and Financial Details: We process payment information required for transactions, including cardholder details, billing addresses, and payment history.
  • Purchase Data: We record the products or services you have purchased from us, along with related transaction details.
  • Mobile Device Identifiers: We may collect unique identifiers from your mobile device to enhance user experience and personalize content.
  • Location Data: With your consent, we can access your location data to provide location-based services.
  • Feedback and Reviews: When you share feedback or reviews, we collect that information to improve our services.
  • Social Media Information: We may connect with you through social media platforms, collecting data from these channels if you choose to interact with us.
  • Product Preferences: Data about your preferences and interactions with our products is used to enhance personalized recommendations.

We obtain this data through direct user input, interactions with our systems, and automated technologies, such as tracking pixels and cookies. Additionally, we may receive personal data from third parties who assist us in providing services, subject to their respective privacy policies.

Cookies

We use cookies to enhance your online experience and for analytical purposes:

  • Strictly Necessary Cookies: These are essential for the basic functionality of our website and services. They ensure secure login sessions, allow us to serve content, and facilitate navigation.
  • Preference Cookies: We use these cookies to remember your preferences and settings, providing a personalized user experience.
  • Analytics Cookies: These track user behavior on our site to analyze trends, monitor performance, and gain insights for improvement.

Users have control over non-essential cookies through our Cookie Manager, allowing them to manage their cookie preferences.

Retention and Deletion

We retain personal data only for as long as it is necessary for the purposes specified in this policy or required by applicable laws. When we no longer require such data, we delete or anonymize it from our systems. Our retention periods are determined based on legal obligations, tax requirements, financial reporting, and legitimate business needs.

Security Measures

We implement robust security measures to safeguard your personal data:

  • Encryption: We use encryption for data at rest and in transit to protect against unauthorized access or disclosure.
  • Secure Third-Party Processing: We engage secure third-party service providers who assist us in processing data, ensuring they adhere to strict privacy and security standards.
  • Access Controls: Our systems have access controls and permissions to ensure that only authorized personnel can access sensitive data.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18. If we learn that a child has provided us with such information, we will take steps to delete it and discontinue any services offered through our platform for that individual.

Your Rights (Subject to Local Laws)

Depending on your location, you may have certain rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you and its usage details.
  • Rectification: You can ask us to correct any inaccurate or incomplete personal data we have about you.
  • Erasure (Right to be Forgotten): In certain circumstances, you may request the deletion of your personal data from our systems.
  • Restriction: You have the right to restrict the processing of your data for specific purposes.
  • Data Portability: We can provide a portable copy of your data in a commonly used and machine-readable format upon request.
  • Objection: You can object to certain or all uses of your personal data.
  • Non-Discrimination: You have the right not to be subject to automated decision-making that significantly affects you.

To exercise these rights, please contact our privacy team using the details provided below. We will respond to valid requests within a reasonable timeframe in accordance with applicable laws.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

Contact Information

For any questions, requests for information, or data-related inquiries, please contact us:

  • Email: [email protected]
  • Mail: Privacy Team, Home Care Services Seadrift Texas, [Address]